Terms and Conditions


Dear Esteemed Customer,

Welcome to SafeTraxs.comthe brainchild of Ceedcapital Nigeria Limited, a company duly registered under the laws of the Federal Republic of Nigeria with RC No. 1613795SafeTraxs.com is a smart tool that helps companies/organizations make visitor management easier and seamless with frictionless, modern, and secure sign-in. (the “Platform”, “we”, “our” or “us”).

These Terms and Conditions (“Terms”) govern the use of the Platform, including both mobile and online versions, online and mobile services (e.g., apps), and software made available by Ceedcapital Nigeria Limited, including your use of interactive features, widgets, plug-ins, applications, content, downloads and/or other services that we own and control and that post a link to these Terms and Conditions, regardless of how you access or use any of the Services on our Platform, whether via computer, mobile device or otherwise. By using any of our Services, you acknowledge and accept our Privacy Policy (NOTE TO THE OPERATOR; THIS SHOULD BE IN HYPERLINK SO THAT THE CUSTOMER CAN CLICK THE LINK AND BE DIRECTED TO THE PRIVACY POLICY) and consent to the collection and use of your data in accordance with our Privacy Policy.

Please carefully read these terms and conditions (“Terms”) below before using or accessing the Services offered on this Platform. Once you click the “Accept” or any other similar button signifying your decision to be bound by this agreement, either by phone or through our mobile applications or by any other channel made available by us, you agree that this agreement is legally binding between you and Ceedcapital Nigeria Limited.

References in these Terms and Conditions to “you” (or such similar descriptions) are references to you as a legal entity.




  1. Fees means the applicable fees set out on our pricing page athttps;//www.safetraxs.com//pricing or such fees agreed between us in writing, as may be updated from time to time.

  2. Service(s) means the core functionality of this Platform/Software, as the Platform/Software is updated from time to time.

1. The Contract between SafeTraxs and You as a Customer

  1. 1.1  You agree that if you are entering into this agreement on behalf of an organization or other entity, you have the requisite authority to bind such an entity and that the said entity is a company registered under the extant law regulating business and non-business organizations in Nigeria. If you do not have the requisite authority to enter into this Agreement, or if you do not agree with these terms and conditions, you must not accept this Agreement and you may not use the Services offered on this Platform.

  2. 1.2  You agree that once you sign-up to use our services, you are solely responsible for maintaining the confidentiality of your account, password and for restricting access to your computer and mobile devices.

1.3  We may present you an option to access our services for a fourteen (14) day trial period free of charge under the following conditions;

  • The services and features that you will be given access to during the trial period will be provided to you at our sole discretion.page2image13296page2image13456
  • Upon subscribing to the trial period, you shall provide us with a valid debit card details and once the trial period expires, we will grant you a day’s grace period to terminate the agreement. In the event that you do not terminate the agreement after the grace period, you concede and grant us the authority to debit your account for the paid version of the services.
  1. 1.4  Our Services to you under this agreement are non-exclusive and nothing in this agreement will be interpreted as precluding us from rendering similar services to other entities.

  2. 1.5  We will use reasonable efforts at all times to ensure our Services are available to you on a 24/7 basis. However, it is possible that on some occasions, the Services may be unavailable due to periodic maintenance of our app or this Platform, software upgrades, development activities or in the event of a Force Majeure. At such times, we warrant that we will use reasonable efforts to publish prior notices to that effect on the Platform or notify you by electronic communications.

  3. 1.6  We will provide you with a QR Code Placard that your visitors/guests can scan to gain access to your offices/facilities and that traffic will be accessible real time on your customer interface.

2. Your Obligations towards Us

2.1 You agree that your use of our Services will be for your own internal business purposes and such use shall not be in contravention with any laws in Nigeria.


  1. 2.2  You shall not resell or make available the Service to any third party, or otherwise commercially exploit the Service on this Platform.

  2. 2.3  You must ensure that you install and use the most recent version of the SafeTraxs App when prompted by us. We will not be liable for any loss, glitch or damage that may result from your use of an outdated version of our app.

  3. 2.4  You must procure each Visitor/employee’s compliance with these Terms and any other reasonable conditions notified by us to you from time to time.

  4. 2.5  You must ensure the protection of the SafeTraxs App at all times from misuse, damage, destruction or any form of unauthorized use, copying or disclosure. In the event that you become aware of any circumstance which may suggest that any person may have unauthorised knowledge, possession or use of the SafeTraxs App or any of the data you provide us, you shall communicate such circumstances to us timeously.

  5. 2.6  A breach of any of these Terms by your personnel is deemed to be a breach of these Terms by you.

3. Eligibility for Use of Our Services:

3.1 Our Services are available only to legal entities that are registrable under the extant Companies and Allied Matters Act. You represent and warrant that all registration information you submit is accurate and truthful. We may, in our sole discretion, refuse to offer any Service to any entity and may change our eligibility criteria at any time.

4. Cancellation by You

4.1 To cancel your contract with us, you must notify us by sending an email with the subject “Account Cancellation”, calling any of the telephone numbers listed on this Platform or by communicating your cancellation through the communication service (messaging)/live chat function on our Platform. The email address will be___________________ and the telephone number (for ease of reference) is_________________

5. Cancellation by Us.

5.1 We reserve the right to cancel the contract between us if:

  1. 5.1.1.  The Service(s) you have opted for can no longer be

    accommodated by our Platform.

  2. 5.1.2.  You have presented inaccurate registration details.

  3. 5.1.3.  You have been found to have breached any of the Terms and

    Conditions contained herein.

  4. 5.1.4.  An inaccuracy is noticed on our Platform about any of the services

    displayed therein that needs urgent rectification.

5.2. Any cancellation by us for whatsoever reason, will result in the deactivation and/or deletion of your account and/or your access to your account and the forfeiture and relinquishment of all content in your account.


6. 6.1. Limitation of Liability

To the full extent permissible by law, in no event shall Ceedcapital Nigeria Limited, its sister/subsidiary companies (if any), directors and

third parties connected to us, be liable under contract, tort, strict liability, negligence, agency relationship or any other legal or equitable theory with respect to any of the Services rendered on this Platform for the following:

  1. 6.1.1.  Any liability for any direct, indirect or consequential loss or damage incurred by any Customer in connection with our Platform or in connection with the use, inability to use, or results of the use of our Platform, any websites linked to it and any materials or products posted on it, including, without limitation to any liability for:

    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time;
    • and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
  1. 6.1.2.  Any bugs, viruses, trojan horses or the like (regardless of the source of origination).

6.2 You hereby release Ceedcapital Nigeria Limited and hold it and its parents, subsidiaries, officers, directors, agents and employees harmless from any and all claims, demands, and damages of every kind and nature (including, without limitation to, actual, special, incidental and consequential), known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with

your use of the Services on our Platform. You waive the provisions of any state or local law limiting or prohibiting a general release.

6.3 Without prejudice to the limitation of liability above, in the event of any problem with the Platform or any of the Services on the Platform, you agree that your sole and exclusive remedy is to cease using the Platform. Under no circumstances shall Ceedcapital, its subsidiaries, officers, directors, agents or employees be liable in any way for your use of the Services on this Platform, including, but not limited to, any errors or omissions in the Platform, downtime, any infringement by the Platform of the intellectual property rights or other rights of third parties, or for any loss or damage of any kind incurred as a result of the use of the Services.

Third-Party Websites and Links to our Platform:

7.1We may permit you to link to other websites or resources on the Internet, and other websites or resources may contain links to our Platform. When you access third-party websites, you do so at your own risk. Those other websites are not under our control, and you acknowledge that we are not liable for the content, functions, accuracy, legality, appropriateness, or any other aspect of those other websites or resources.

7.2We grant you a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to create hyperlinks to our Platform, so long as: (a) the links only incorporate text, and do not use any of our Trademark; (b) the links and the content on your website do not suggest any affiliation with us or cause any other confusion; and (c) the links and the content on your website do not portray our Services in a false, misleading, derogatory, or otherwise offensive manner, and do not contain content that is unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third party or are otherwise objectionable to us. We reserve the right to suspend or prohibit linking to our Platform for any reason, without advance notice or any liability of any kind to you or any third party. The inclusion on another website of any link to our Platform does not imply endorsement by or affiliation with us.

Fees and Payments:

8.1 Prior to the subscription to any of our Service(s), you may be required to provide us or our debit card processing company with a valid debit card number and associated payment information, including all of the following:

  1. a)  your name as it appears on the card;

  2. b)  your debit card number;

  3. c)  the debit card type;

  4. d)  the date of expiration; and

  5. e)  any activation numbers or verification codes needed to charge your card.

8.2 By submitting the foregoing information to us or directly to our debit card processor, you hereby agree that you authorize us and/or our processor (as applicable) to charge your card for accessing any of our Services as of the time you submit the order. Such payments will include taxes, levies or duties as the applicable.

8.3 You will have the opportunity to review and accept the fees charged before making payment.

8.4 We may increase the fees to be charged for the services on our Platform by giving at least 30 days’ notice. If upon receiving the notice, you do not wish to pay the increased fees, you may terminate these Terms and your right to access and use our Services by giving 10 days’ notice to us, provided the notice is received by us before the effective date of the Fee increase. If you do not terminate these Terms and your right to access and use our Services in accordance with this clause, you are deemed to have accepted the increased fees.

8.5 Methods of Payment, Debit Card Terms and Taxes– All payments must be made through Visa, MasterCard, Verve (or other form of payment specifically accepted on the Platform) and also be in a currency permitted to be used on the Platform. We currently do not accept cash, personal or business checks or any other payment form for our Services, although in the future we may change this policy. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not these Terms to determine your rights and liabilities as a cardholder. You hereby represent and warrant that you will not use any debit card or other form of payment unless you have all necessary legal authorization to do so.YOU, AND NOT US, ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR DEBIT CARD BY A THIRD PARTY.

Intellectual Property Rights

9.1 Except for the rights expressly granted under these Terms and Conditions:

a. All content included on this Platform, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, are all properties of Ceedcapital Nigeria Limited, our licensors and/or certain other third parties, where stated. We or our licensors, as the case may be, retain all the rights,

titles and interests in and to the contents displayed on this Platform, including, without limitation to, all Intellectual Property Rights therein.

b. Title to, and all Intellectual Property Rights in your data remains your property. you grant us a worldwide, non-exclusive, fully paid up, transferable, irrevocable license to use, store, copy, modify, make available and communicate Your Data for any purpose in connection with the exercise of our rights and performance of our obligations in accordance with these Terms

9.2 You agree that you have no right to use any of our trademarks without our prior written consent.

9.3 All rights not expressly granted to you in these Terms and Conditions are reserved and retained by us or our licensors.

9.4 If you provide us with ideas, comments or suggestions relating to our Service:

  • all Intellectual Property Rights in that feedback, and anything created as a result of that feedback (including new material, enhancements, modifications or derivative works), are owned solely by us; and 
  • we may use or disclose the feedback for any purpose.

10 Indemnification

 10.1 You agree to indemnify, hold harmless, and defend Ceedcapital Nigeria Limited, its parent/subsidiaries and licensors, any party involved in operating, creating, producing, or delivering the Services, and each of their respective officers, owners, directors, shareholders, contractors, agents, employees, general and limited partners, successors, and assigns from and against any and all demands, claims, damages, liabilities, judgments, fines, interest, penalties, losses, costs, expenses, and harms, including without limitation to reasonable attorney’s fees and fees of other professional advisers, arising out of or in connection with: 

  1. Your use of the Services on our Platform
  2. Your online conduct in connection with the Services.
  3. Your (or anyone acting under your password or username) violation or breach of these Terms
  4. Your failure to comply with any applicable laws or regulations in connection with the Services, or
  5. Any of your dealings or transactions from use of the Services.

10.2 You shall not settle any such claim without the prior written consent of Ceedcapital Nigeria Limited.

10.3 These obligations will survive any termination of these Terms.

11 Governing Law

11.1 The contract between us shall be governed by and interpreted in accordance with the Laws of the Federal Republic of Nigeria.

12 Dispute Resolution

12.1 If you have an issue with our Services, please contact us and we will endeavor to resolve your issue as soon as possible. Please note that disputes or claims arising out of or in connection with these Terms and Conditions shall be submitted to mediation in accordance with the Lagos Court of Arbitration (“LCA”) Mediation Guidelines 2011, which are deemed to be incorporated by reference into this clause. In the event that the dispute is not resolved through Mediation, the parties agree to immediately proceed to the Lagos Multi-door Court House. An award of the Multi-door Court may be entered and application made for its enrollment in any court having jurisdiction for purposes of enforcement. Each party shall bear its cost of the proceedings.

13 Severability

13.1 If any provision of these Terms and Conditions is determined by any Court of Competent jurisdiction to be invalid, illegal or unenforceable, that provision will be severed from these Terms and Conditions and the remaining provisions will continue in full force and effect, so long as the economic or legal substance of the transactions contemplated hereby is not affected in any manner materially adverse to either of the parties.

14 Amendment

14.1 These Terms and Conditions cannot be modified, varied, amended or supplemented in any way by you. We reserve the right to modify, vary, amend or supplement these Terms and Conditions at any time and from time to time. We will post the current version of these Terms and Conditions on this Platform or send same to you via your email address and each such change will be effective upon posting on this Platform or upon the date designated by us as the “effective date” (if any). Your continued use of the Services following any such change constitutes your agreement to be bound by and its acceptance of these Terms and Conditions as so modified.

15 No Waiver

15.1 Any waiver by us of any of the provisions of these Terms and Conditions will not constitute a waiver of any other provision (whether similar or not), nor will any such waiver constitute a continuing waiver of that particular provision, unless expressly provided by us in writing.


16 Contact Information

Please direct any questions, complaints, or comments related to the Services on this site to _________________

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